System Administration (requires initial setup)
Backup management
- System back-up procedures, implementation and validation
Preventative Maintenance
- Systems internal cleaning,
- Disk management (defragment, pack, cleanup)
- Full system Virus Scan
- One scheduled on-site PM visit per year
Maintenance Releases and Updates
- TTS will facilitate the implementation of software updates including operating system service packs and application maintenance releases, as they become available.
Network Administration (requires initial setup)
- Telecommunications services support
- Wide area network configuration and changes
- Local area network configuration and changes
- Physical support of hubs, switches, and routers
- Vendor interface, facilitation and coordination
- Address space administration