Help Desk support

• Single point of contact for all technology requirements
• Assistance with "how to" questions.
• Troubleshooting for fault isolation and problem resolution.
• Problem tracking and analysis
• Work-around process design and implementation for critical failures
• Vendor interface, coordination and facilitation

Additions, Moves and Changes

• Cabling for voice and data networking
• Equipment relocation, additions, modifications and reconfigurations
• User additions, deletions, modifications and reconfigurations